Nearly 10 years of operating well, even after some lesser drops and close calls, and it all goes down in one bad moment. The first thing I did after realizing my drive wasn’t connecting was search for Western Digital’s customer support, which led me to some community posts reading them, I quickly put it all together that what happened with other users who might’ve had a “drive drop” situation mess up their drive has seemingly happened to me now. I’m sure this sounds familiar to some of you. I hadn’t thought to check the drive right away that night, but over the weekend, I hooked it up for the first time after that, and the device never connected to my computer, and hasn’t done so since.
#DROPPED WD MY PASSPORT BEEPING PORTABLE#
Unfortunately, I had a recent mishap with the device: while climbing a staircase in my house with my portable hard drive in a box I held carefully to my chest, the drive began to slip towards the edge of the box I hurriedly got to the top of the stairs and tried to get my box placed safely on something to keep it from tumbling down the hard wooden stairs, which would’ve certainly broken it, but as I made it past the threshold, the hard drive slipped free and dropped onto the carpeted floor. It might’ve disconnected with the slightest jostle, but it worked very well otherwise. I own a ~500GB Western Digital USB portable hard drive (actually, I own two, but I’m addressing one of the two specifically) I used my tuition to buy it from my college’s bookstore in 2008 or 2009, and it has served me well for the better part of the last decade. In fact, I explicitly decided to join the WD Community Forums to share my experience and make my own personal situation known.
First and foremost, I already know that my issue has already been addressed by other posters, with this being my first post ever.